Terms & conditions.

1. Company details

These Terms are operated by Amino House. For questions about these Terms, contact us at hello@aminohouse.store.

These Terms and Conditions are managed by JCN Commerce (trading under the name Amino House), registered with the Dutch Chamber of Commerce (KvK) under number 42039440. Registered office address: Kazemat 86 5301JE, ZALTBOMMEL.

2. Agreement to terms

By accessing and using this website, you accept and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our website or services. You must be at least 18 years old to use this website and make purchases. By using this site, you represent that you are at least 18 years of age. Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

3. Use of service

You agree to use our website only for lawful purposes and in accordance with these Terms. You are responsible for maintaining the confidentiality of your account credentials. Prohibited activities include:

• Attempting to gain unauthorized access to our systems
• Using automated tools to scrape or collect data
• Engaging in fraudulent activities or misrepresenting your identity
• Interfering with the proper functioning of the website
• Violating any applicable laws or regulations

We reserve the right to suspend or terminate your access if you violate these terms.

4. Products and pricing

We make every effort to display accurate product descriptions, images, and pricing. However, we cannot guarantee that all information is error-free. Product images are for illustrative purposes and actual products may vary slightly. All prices displayed include VAT (Value Added Tax) where applicable. Prices are subject to change without prior notice. Any promotions or discounts are valid only for the specified period and conditions. Product availability is not guaranteed. We reserve the right to limit quantities or discontinue products at any time.

5. Orders and payment

When you place an order, you are making an offer to purchase. We will send you an order confirmation email, but this does not constitute acceptance of your order. A binding contract is formed only when we dispatch your order and send a shipping confirmation. We reserve the right to refuse or cancel any order for reasons including:

• Product unavailability
• Pricing errors
• Suspected fraudulent activity
• Verification issues with payment

We accept various payment methods as displayed during checkout. All payments are processed securely through our payment providers.

6. Shipping and delivery

We ship to countries within the European Union and other selected destinations. Shipping costs and estimated delivery times are calculated and displayed during checkout. Delivery times are estimates and not guaranteed. Delays may occur due to customs processing, carrier issues, or other circumstances beyond our control. Risk of loss passes to you upon delivery. Please inspect your package upon receipt and report any damage or discrepancies within 7 days of delivery. For detailed shipping information, please refer to our Shipping Policy page.

7. Returns and refunds

Under EU consumer law, you have the right to cancel your order within 14 days of receiving your goods without giving any reason (cooling-off period). To be eligible for a return:

• Items must be unused and in their original packaging
• Items must be returned within 14 days of notifying us
• Proof of purchase is required

Certain items cannot be returned for hygiene or safety reasons, including opened cosmetics, personalized products, and sealed items that have been opened. Refunds will be processed within 14 days of receiving the returned items, using the same payment method as the original purchase.

8. Limitation of liability

To the fullest extent permitted by law, our liability for any claims arising from these Terms or your use of our website shall be limited to the amount you paid for the relevant products. We shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Events beyond our reasonable control (force majeure)

Nothing in these Terms excludes or limits our liability for death, personal injury, fraud, or any liability that cannot be excluded by law.

9. Intellectual property

All content on this website, including text, graphics, logos, images, product descriptions, and software, is the property of our company or our licensors and is protected by copyright and other intellectual property laws. You may view, download, and print content from our website for personal, non-commercial use only. You may not:

• Reproduce, distribute, or modify our content without permission
• Use our content for commercial purposes
• Remove any copyright or proprietary notices

10. Changes to terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to this page. The "Last updated" date at the top of this page indicates when the Terms were last revised. Your continued use of our website after any changes constitutes acceptance of the modified Terms. We encourage you to review these Terms periodically.